Genesis Pack offers both on-site and remote support services. As for the remote after-sale services, we can provide our customers with technical consulting and spare parts offering. You can contact us for help via e-mail, Whatsapp, WeChat, and phone. And regarding the on-site support, Genesis will send engineers to your factory and our engineers will assist you in going through all the installation, commissioning, and maintenance processes.
Need help or assistance? Our team is standing by to make sure you get the help you need. Whether you need to adjust an order or delivery details, we're ready to help!
